Computer Training And Repair (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Company Information
Computer Training And Repair
40 Gordon St
Belleville, ON K8P 3E5
Canada
Phone: +1 613-969-4656
Email: [email protected]
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Personal information is any information that can identify you, including:
- Full name
- Email address
- Phone number
- Mailing address
- Service request details
- Appointment information
- Payment details (processed securely through third-party providers)
B. Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited
- Date and time of visit
- Referring website
C. Service-Related Data
When providing repair or training services, we may temporarily access:
- Device diagnostics
- System configuration
- Installed software lists
We do not access personal files unless necessary to complete a requested service and only with your consent.
3. How We Use Your Information
We use collected information to:
- Provide computer repair and training services
- Schedule appointments
- Respond to inquiries
- Process payments
- Improve website functionality
- Send service-related communications
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Consent
By using our website or services, you consent to the collection and use of your information as described in this policy.
You may withdraw consent at any time by contacting us at [email protected], subject to legal or contractual restrictions.
5. Disclosure of Information
We may share your information only in the following circumstances:
- With trusted service providers (e.g., payment processors)
- If required by law or court order
- To protect our legal rights
- With your explicit consent
All third-party providers are required to safeguard your data.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Secure hosting environments
- SSL encryption
- Access controls
- Secure data storage practices
While we strive to protect your data, no system can guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
After that period, data is securely deleted or anonymized.
8. Your Privacy Rights (Canada – PIPEDA)
Under Canadian privacy law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Withdraw consent
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise your rights, contact us using the details below.
9. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember preferences
You can disable cookies in your browser settings; however, some features of the website may not function properly.
For more details, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage users to review their privacy policies.
11. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from minors without parental consent.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Computer Training And Repair
40 Gordon St, Belleville, ON K8P 3E5, Canada
Phone: +1 613-969-4656
Email: [email protected]